All You Need To Know About

Delivery & Returns

Delivery

All orders will be fulfilled & shipped within 48 hours of confirmation. Delivery time frame depends on your location.
Most orders will be shipped via UPS & USPS, estimated arrival is between 1-7 days. You will receive tracking info by email.

Returns

Your satisfaction is our priority which is why our goal is to ensure that you’re pleased with your purchase. If you’re looking to return or exchange your order for whatever reason, we're here to help! Please read our refund and exchange policies below:

You may return the item(s) within 48 hours of receiving the order. To initiate a return please email us at info@greens13.com to start the process.
Items must be unused & unwashed in its original packaging.

Returns will be refunded to the original form of payment once the item was inspected. The costumer is responsible for the retrurn shipping fees.
For in store pick up, you have 24 hours to return.

Seasonal items can not be returned.

If the product you ordered arrived wrong or damaged, please email us at info@greens13.com within 48 hours with photos of the damaged product, your order number, and any other details you may have about your order. We'll get back to you with a resolution as soon as possible!

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